Shipping Information
A Message to You
Thank you for choosing to shop with Aussie Specials! We know you're excited to receive your order, and we are too! That's why we make every effort to ensure your items are shipped quickly and reach you as soon as possible.
Where We Ship From
All of our products are stocked and shipped from within Australia, typically from our warehouses in Victoria or New South Wales. The location may vary depending on stock levels and demand.
Order Processing & Delivery Timeframes
We process all orders within 24 hours of purchase. During busy periods, such as holidays or public holidays, processing may take up to 48 hours.
You can generally expect to receive your order within 4–14 business days. Please note that delivery times may vary due to courier delays, which are outside of our control.
COVID-19 Delays
Although we're working hard to ensure timely delivery, the impact of COVID-19 may occasionally result in longer delivery times. We apologize for any inconvenience caused.
Fast & Free Delivery
We offer fast, free delivery Australia-wide on all orders—no minimum purchase required (unless otherwise specified). Once your order has been shipped, we’ll send you a shipping confirmation email with your tracking number, so you can keep an eye on your delivery's progress.
Need Assistance?
If you have any questions or need assistance with your order, please reach out to us via our Contact Us page. Be sure to include your order number in the subject line for a quick response. Our friendly team is here to assist and will reply within 24–48 hours.
Product Origin
Please note that while our products are stocked and shipped from Australia, they are not manufactured here. To provide the best prices for our customers, most of our products are made in China.
Thank you for your support! We're so glad to have you as a customer and appreciate your understanding and patience.