FAQs

How can I get in contact with Aussie Specials?
To reach our support team, simply visit the "Contact Us" page located in the website header. One of our friendly staff members will respond to your inquiry within 24–48 hours.

Where are your products located and shipped from?
All of our products are stored and shipped from within Australia, with warehouses located in either Victoria or New South Wales. The specific location depends on stock levels and demand. Please note that while our products are shipped from Australia, they are generally manufactured in China to offer you the best prices on quality items.

What types of payment do you accept?
We accept all major payment methods, including credit cards, PayPal, and Buy Now Pay Later options, which can be found on our product pages.

Is delivery free?
Yes! We offer fast and free delivery Australia-wide on all orders.

What should I do if my order is delayed?
If your order is delayed, first check your Shipping Confirmation email for tracking details (it may have ended up in your spam/junk folder). If you still can’t find your tracking info or have concerns about the delay, please reach out to us via our "Contact Us" page, and we’ll be happy to assist you.

What currency is the store in?
All prices on our website are listed in AUD (Australian Dollars).